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FAQ

 

PRODUCT FAQ:

What does HCG stand for?

The chemical name is human chorionic gonadotrophin. It is a naturally occurring hormone that is produced by a women during pregnancy and has various functions during that period.

What is the HCG Diet?

This weight loss program was originally developed by the British endocrinologist A.T.W. Simeons in the sixties, while he was practicing in italy and india. Dr. Simeons found out that patients that were treated with HCG injections and on a Low Calorie diet, lost much of their stubborn fats in the problem areas.

How does HCG help with Weight Loss?

You do not have to be pregnant to utilize the effects of HCG and it can be used by Women AND Men. What HCG does for a mother during pregnancy can be used for your advantage. It mobilizes the stored fat reserves in the body to be broken up. This helps the developing embryo to receive adequate nutrition to develop. With small daily injections of HCG,  you can trigger this same effect, and you can loose abnormal fat that will be used by the body as an energy source. HCG diet must be accompanied by a Very Low Calorie Diet (VLCD).

What are the side effects of HCG?

Usually there are no side effects at all. HCG is a natural hormone and very safe. Women do produce lots of HCG during their pregnancy and it is safe and beneficial for them and the developing embryo. Your HCG treatment requires only a small amount to be injected daily.

My doctor used to prescribe me HCG, but it I want to save money, do you provide that same product?

Yes. We are selling human chorionic gonadotrophin, the same product that is prescribed by doctors.

Do i need a mixing Kit? What in total do i need for the HCG Diet?

Yes, you will need a set of Mixing Supplies. We include all you need already with the 1-4 month packages that state "incl. Supplies" in the product description. All comes in 1 shipment to you. We do not offer "pre-mixed" HCG products, these would need to be delivered in a cooled transport and this procedure does not work with international shipments.

This seem all too difficult - all that mixing and injecting. I want a pill to swallow or a ready mixed liquid !

Sorry, but then the real HCG Diet may not be the right choice for you. Of course you can order 'homeopathic hcg' or 'hcg drops', but these DO NOT contain HCG at all. Authentic HCG only comes in a dried form and must be mixed up before administration. It takes 5 minutes of work on your end for the mixing but you will have the same product that Dr. Simeons used years ago when he discovered the amazing fat burning abilities of human chorionic gonadotrophin.

Is your HCG synthetic or human gonadotropin ?

We are selling exactly the same product that is prescribed by doctors, and administered in HCG Clinics. Our HCG is made from the urine of pregnant women, this is the most effective HCG. The HCG is free from any bacteria and is produced in a time-consuming process, where it is sterilized and freeze-dried.

Where is your HCG made?

Our HCG is produced in Europe or Asia, in ISO Certified and government controlled facilities with highest production standards.

How many injections does one bottle HCG 5000IU provide?

One bottle provides for 25 days of injections, if mixed with 2,5cc of sterile water.

How long can the bottles be stored?

Un-mixed HCG vials can be stored in the fridge or a cool and dark drawer. However when mixed up the constituted liquid MUST be stored in the fridge at all times and only taken out shortly for the injection. Do not freeze your HCG. Unmixed bottles are good for max. 2 years (check label). The mixed substance is potent for 40-60 days. In case you have 2 bottles HCG for your program, mix one first and use it up, then mix the second one.

Oral HCG Drops or HCG Injections?

It is scientifically proven that oral or sublingual HCG is totally ineffective, to be used as a HCG treatment. The substance cannot pass from the oral mucosa into the bloodstream. Offering these oral products is a clever marketing strategy, in order to hop on the HCG trend, by offering a questionable product that most likely does not even contain chorionic gonadotrophin. HCG is only biologically active when injected into the body with a hypodermic needle.

Do I need a prescription to order HCG?

Generally yes, but  not with IHCGINJECTIONS.COM. We are cooperating with international Pharmacies, that are shipping your order out. They are not bound to your local countries prescription law. You can order a small amount of HCG for self-consumption and receive that legally in the mail. In fact this helps you to save money, as only a doctor could issue a prescription, so you would have to pay high doctor fees for consultation and issuing of the prescription. HCG is a very safe substance that occours naturally in a pregnant women in much higher blood concentrations, than what is used for the HCG Diet. Thus HCG is not a controlled or risky drug to use. Besides rare effects, like lightheadness, headaches, there are no known side-effects.


PAYMENT FAQ:

I have only a paypal, how can I pay?

Currently only accept Visa, MC and Amex. Beside these widely known options you can also use direct bank transfer - using the 'direct payment' or 'fast payment' option in our bank's online area, or Bitcoin. You will find these options on the check page.

My order got declined / I do not get to the point where i have to enter my Visa details.

We are using a payment processor to handle the payments. They have their own filters in place and may decline or accept a transaction without any influence from our side. Often these filters react sensitively to identify potential card fraud, but you can follow the points below to minimized your order getting declined.

General guidelines:

1. This is an international transaction, the processing bank may be in Asia or Europe. Many (USA) banks block this for security reasons. Call to your bank and inform them the charge was intended. This is a very common payment problem. After informing your card issuing bank place your order again.

2. Make sure you Credit Card has enough coverage for the purchase.

3. Use a common email domain, like yahoo/hotmail/gmail, to register on our website.

4. In case your card was issued in the USA then your actual location from where you place your order, should be there as-well, or our payment processor may filter it as fraud (IP address must match country)

5. Prepaid or gift cards may not work. Use a full credit card.

6. Enter your Card number without any spaces or hyphen.

What is the complete ordering process?

Please place your order for HCG  on our website and follow the checkout procedure. Upon successful payment you will receive an order confirmation to your email address. Please allow a 2-3 days of time for handling/processing. You will then receive a shipping confirmation from us with the estimated arrival time.


SHIPPING FAQ:

Do you ship to my country?

Yes, we are shipping to most countries/continents, incl. USA, Europe, Australia. We do not ship to CANADA, South Africa or Norway due to stringent customs import regulations.

How much is shipping?

International Express Shipping Cost is USD 16$ and applies once to every order. If you order is larger than the box size, it will be split in followup shipments with no additional shipping charge for you.

Is the shipping discreet?

Orders come in plain shipping envelopes and there are no product stickers outside that would give away the content.

How long does shipping take?

8-10 Business Days with international express shipping. This does not include weekends or public holidays, that may delay shipments. Handling time not included. Shipments always go through Customs, this can incur additional time out of our control. We have no influence on any delays and cannot be held liable for late shipments since they are caused by the usps postal system. We try hard to ready everything quickly and apologize for any delays, please understand we are humans - unlike amazon store robots - and depending on other humans to prepare, pack and ship out. Thank you.

What is the shipping method?

Courier is used for the Express shipments. For US Customers the package will be delivered by your local post office with USPS Express service. Signature is required upon arrival.

Is there a tracking ID?

Yes, it can be tracked by usps.com or DHL, the tracking ID is provided in the shipping confirmation email.

I did not receive any shipping confirmation?

Please note that all payments must clear from fraud, this will take 24-48 hours. After that the shipper will be informed and will organize your shipment and confirm back to us when dispatched. This can take another 2-3 days. We will then inform you by email with the shipping confirmation, tracking ID, and the estimated arrival time. If you are unable to find that email, please check in your spam folder. You will also find the message in YOUR ACCOUNT area when you login to our website. Alternatively start a chat and ask for info on your order.

I did not receive my order, what is your policy?

The orders generally arrive on time by express mail, however there may be slight delays with international shipments. This will reflect in the tracking information. Please contact us in case the estimated arrival time in our shipping confirmation email has passed. If finally the shipment did not arrive until 2 weeks after we confirmed it shipped out by email, we will resend your order free of charge by express mail - or you can receive a full refund back to your credit card. Other shops will offer a credit to the customer's account, we are refunding 100% of the money if not received !

I was not at home during delivery and there was no delivery slip ?

The postal service will try to deliver the shipment to an authorized person in your household. If nobody is at home they will leave a note, asking you to pickup the shipment from the post office. It is your duty to do that within 2 weeks, otherwise they will return the shipment to the sender. We may reship your order once at no cost but you cannot claim a full refund if reshipment + delivery fails once more. Avoid all the issues by checking the online tracking info as it will show the delivery attempt there, then collect the shipment in time.
 
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